When your driving purpose as a business is serving fans, who better to help you do it than the fans themselves? And that's what we are—fans. That doesn't mean we've all memorized the ERA of every pitcher in baseball or know what it's like to launch ourselves off a stage and crowd surf. It just means we're passionate about what we do: helping other people enjoy the entertainment they love.
Each StubHub employee—from our incredibly focused and dauntingly intelligent technology gurus, to the customer service reps who are our first point of contact with fans outside the company—is here because they care about delivering a better experience to fans everywhere. It's that collective passion that makes StubHub a different kind of company. It's the reason we don't feel like we're coming to "work" in the morning, but, like Mr. Jackson said, we're coming to "Play." We just happen to get a lot of work done in the process.