Fans, whether you are buying tickets or selling tickets in our marketplace,
StubHub protects you against fraud and makes sure that you are 100% guaranteed.

We Guarantee:

  • You will get your tickets in time for the event.
  • Your tickets will be authentic and valid for entry.
  • You will receive tickets comparable to or better than the tickets you ordered, or your money back.
  • You will be refunded if the event is cancelled and is not rescheduled.

See the full guarantee >

We Guarantee:

  • You will never be contacted directly by a buyer or prospective buyer.
  • You can adjust your ticket prices to reflect marketplace value at any time.
  • You will receive payment from StubHub for all ticket orders that you confirm and fulfill.

See the full guarantee >