There are ATMs in the alcove near the ticket window, on the west side of the venue porch, and inside the W Hotel lobby.
Alcohol is on sale at the venue to guests 21 and older.
Large bags, containers, and coolers aren't allowed.
Cameras and recording devices aren't allowed.
All ages are welcome, and children older than 1 need a ticket.
There is elevator access to all levels, and accessible seating (and companion seating) are available. Call 512.255.7999 for more information.
Outside food and drink isn't allowed.
Doors usually open 1 hour before the event's start time.
Call the Private Events Department at 512.404.1318.
To retrieve a lost item call 512.255.7999.
Outside food or beverages, weapons, strollers, cameras, and recording equipment aren't allowed in the venue.
Guests who leave the venue during an event can't re-enter it.
The venue holds 2,700.
Smoking isn't allowed.
The box office, on 2nd St. between Lavaca and Guadalupe, is open Monday - Friday from 10:00 a.m. - 3:00 p.m. Central time. For weekend events it's open from 12:00 p.m. Central time until the event begins.
Tours run Monday - Friday from 11:00 a.m. - 12:00 p.m. Central time.
Before the day of the show guests can transfer will call tickets by calling 877.435.9849. On show day, though, guests must come to the venue and show a photo ID in order to transfer them.