The Pavilion opens at 10:00 a.m. Mountain time on show days, and stays open until the headline act is on stage.
Children over 1 year old need a ticket to most shows.
Will call tickets can be picked up at the West Box Office, next to the 83rd Ave. entrance. Please have a photo ID, your confirmation number, and the credit card used to purchase the tickets.
There's an on-site ATM.
You can't bring alcohol in, but beer, wine, and cocktails are served inside with a valid ID.
Small bags are allowed but may be searched. Guests can bring one factory-sealed 50 oz. bottle of water, but no coolers.
Personal photography is allowed, but guests should leave the professional equipment at home.
It's usually okay to bring cell phones to the venue.
There are concessions with full menus at the venue.
The Ashley Furniture HomeStore Pavilion is happy to provide assistance to guests with disabilities, and there's disabled-accessible seating in many sections, with companion seating. Call ahead at 602.254.7200 to get more information or specify needs.
Performing artists bring their own fan merchandise.
Outside food isn't allowed iin the venue.
Reach guest services by calling 602.254.7200.
To retrieve lost items, call guest services at 602.254.7200.
The following aren't allowed inside:
There's no re-entry.
The venue can hold 20,000 people, with 8,000 in reserved seating and 12,000 on the lawn.
Reach the Security Office at 602.254.7200.
There's no smoking in the performance area, but there are smoking sections in the east and west plazas.
Get tickets at the West Box Office, next to the 83rd Ave. entrance.