Children under 2 are permitted to sit on parent's laps during family shows.
Customers can pick up tickets 1 hour prior to showtime. You'll need to present the actual credit card, a picture ID, and confirmation number.
No alcoholic beverages may be brought into the Allstate Arena.
Amateur photography without flash or a tripod is allowed, but no video is allowed per player's union rules.
Concessions are located throughout the Allstate Arena, and vendors will be selling food and drink in the seating areas.
Sections 113 and 116 offer seating for disabled patrons. Disabled fans are also able to be dropped off on the north side of the arena on Lunt Avenue.
First aid and emergency medical treatment is found in the northwest lobby between Sections 108 and 109.
Visit lost and found on the north side of the Arena, behind Section 111. After events, call 847.635.6601.
Make arrangements with Allstate Arena security or ushers prior to leaving.
Restrooms are located throughout the Allstate Arena. Men¿s restrooms are located behind Sections 105, 108, 114 and 116. Women¿s restrooms are located behind Sections 104, 108, 113 and 116.
There are assigned smoking areas outside the south and east entrances of the arena.
No tailgating is permitted
The box office opens 3 hours prior to the start of each event, and remains open until 1 hour after the start.