The H-E-B Fan Zone offers activities and family fun, on the balcony level between Sections 215 and 217.
The following behavior is prohibited:
ATMs are on the Plaza Level by Sections 103, 110, 117 and 125 and the balcony level by Sections 208 and 224.
Guests cannot bring alcohol into the arena and must be 21 or older to purchase it inside. You'll need to be of age, and have legal ID. Alcoholic beverage sales can stop at anytime.
Camera policy is event specific, please call 210.444.5140 for specific inquiries.
The following are not permitted at any events:
Video cameras are permitted to record a family member or friend in an on-court or promotional event but patrons must register with guest services by Section 101.
Children under 2 can generally enter free of charge if they sit on a parent or guardian's lap but some events will require tickets regardless of age.
Lost children should contact the nearest staff member. Staff will bring them to Guest Services and parents of missing children should go there immediately. Parents can also register children at Guest Services for a wristband with a child's section, row and seat location.
The arena has various concession stands.
The following services are available:
Merchandise is available Monday - Saturday 10 a.m. - 5 p.m. Central time, Sunday 11 a.m. - 5 p.m., and during game time.
First aid stations are between Sections 119 and 120 as well as between Sections 221 and 222. Please notify a staff member if there is an emergency.
Outside food and beverages are prohibited.
Doors generally open 1 hour before the event. Call 210.444.5000 for specific inquiries.
Guest services are available in Sections 101 and 206. For inquiries, call 210.444.5140 or send an email.
Guest services handle lost and found issues, call 210.444.5000 for inquiries.
Things you'll need to leave at home:
Re-entry is prohibited.
All restrooms meet or exceed ADA specifications.
Security measures include:
Smoking is prohibited except in designated areas, including outdoor terraces and plazas as well as the west and east entrances.
Tailgating and overnight parking are not permitted.
Call 210.444.5140 for information about tours.