No late seating is allowed. If you arrive after the start, you'll have to stay in the lobby until intermission.
Please do not disturb the performance or other guests, or you may be asked to leave with no refund.
There's one ATM on the premises.
No outside drinks may be brought in. Bars are located in the main lobby and third floor lobby.
Coolers are not allowed.
No cameras and no audio or video recording is allowed.
Turn off your phone during performances, please.
Kids under 5 are not permitted. Everyone needs a ticket.
For handicapped accessible seating, call 312.431.2389 x0. The Auditorium Theatre is fully accessible per ADA requirements. This includes offering assisted listening devices and signed performances too. Accessible restrooms are in the main lobby. See Patrons Services for additional help, see patrons services in the lobby. Loop Auto Park offers accessible parking.
In the case of an problem, call 312.431.2389.
No outside food or drinks are allowed in.
Guest services is located in the main lobby.
If you find a lost item, please take it to the Theatre Manager's Office in the main lobby. To see if a lost item has been turned in, call 312.431.2389 x0. The Auditorium Theatre isn't responsible for lost or stolen items.
Cameras and recording devices are not allowed, and no food or drink from outside can be brought in.
Sorry, no re-entry once you've gone through security.
There are restrooms in the third floor lobby and on the lower level.
There are 3,929 seats in the house, but often only the main floor and first balcony seats are sold.
If someone needs to reach you in an emergency during a performance, they should call 312.431.2389 x0.
Smoking is not allowed in the theatre or within 15 feet of any entrance. Please don't bring smoking paraphernalia into the theatre either.
The Auditorium Theatre box office is located at 50 East Congress Parkway between Wabash and Michigan Ave. It's open weekdays from 12:00 p.m. - 6:00 p.m. Central time, and during shows, closes a half hour after the performance starts. For weekend hours or customer service, call 312.922.2110. For handicapped seating and Patron Services, call 312.431.2389 x0. For group sales, call 312.431.2357. You can pay with American Express, Visa, MasterCard, cash, or personal checks up to two weeks before a show.
Tours are offered Mondays at 10:30 a.m. and 12:00 p.m. Central time, and Thursdays at 10:30 a.m. You can buy tickets ($10.00 USD) in advance through Ticketmaster or at the box office up to half an hour before a tour. If you want to speak with someone about arranging a tour for your group of 20 or more, call 312.431.2389 x0.
You can pick up will-call tickets on performance days any time the box office is open. Make sure to bring a valid photo ID and the credit card you used for the tickets, as well as the confirmation number. Auction and Premium tickets can be picked up one hour before a show.