The Baton Rouge River Center Theater is wheelchair accessible, and those needing accessible seating should call before the show. Smoking is not allowed at the theatre. Patrons with bulky items like briefcases and strollers can check those items at guest services for the duration of the event. Lost children will also be brought to guest services.
The box office at the Baton Rouge River Center Theater is open from Monday through Friday from 10am to 5pm. The box office is open for an extended time and for different hours on event days. The will call window at Baton Rouge River Center Theater is open during the box office hours and two hours before every event.