Kids under 2 usually don't need a ticket if they sit on a parent's lap. Some kids' events might have different policies, so call Guest Relations at 212.465.6225 during normal business hours to check.
If you interfere with another guest's enjoyment of an event or are disrespectful, you may be ejected from the venue. Please stay seated during performances (except for certain concerts when most people stand). No standing on seats.
There's a will call window at the main entrance by the box office. You'll need to bring valid photo ID, the credit card you used to buy the tickets, and your confirmation number to pick up tickets. Will call usually closes a half an hour after an event begins.
Sorry, no dropping off tickets at will call for someone else to pick up.
There are no ATMs in the venue, but there are several nearby. You might want to use them before coming in, though, because no re-entry is allowed.
Usually you can buy alcoholic beverages at Beacon Theatre events. You may need to show ID to buy alcohol. No outside drinks area allowed in and no inside drinks allowed out. The Beacon Theatre's management may refuse to serve any guest.
Small bags that fit under your seat are okay, but they might be searched. There's no bag or coat-check, and the Beacon Theatre is not responsible for lost, stolen, or damaged property.
Sorry, no photography allowed during performances. For concerts, individual artists set their own photography policy - call 212.465.6225 to check. For family events, normal cameras are usually allowed inside the theatre, as long as you don't take pictures during the event.
No outside food is allowed in. There are various concessions stands that sell packaged drinks and snacks, and you can use any major credit card. You can take your snack into the theatre.
The Disabled Services Department makes sure that all members of the community can enjoy the Beacon Theatre. You can contact them at 212.465.6085 (9:30 a.m. - 4:30 p.m. Eastern, weekdays) for questions, concerns, or tickets. You can also buy accessible tickets through TicketMaster. If you buy an accessible seat, you'll be able to buy at least one ticket for your companion next to you. (If you accidentally buy a non-accessible seat, contact Disabled Services and they'll try to relocate you.)
The Beacon is wheelchair accessible and offers assistance for those with limited mobility, although there are no elevators in the building. A wheelchair escort can be provided to help you get from the main lobby into your seat - ask Guest Relations for help.
There is an accessible family bathroom in the Box Office lobby.
If you need assistance, you might want to get to an event around an hour early.
and visual or auditory impairments
You can buy merchandise at various stands throughout the venue, using a major credit card.
There are EMTs around in case of emergency at every event.
Sorry, no outside food or drink allowed in. If there's a medical reason you need an exception to this rule, call guest services in advance during normal business hours at 212.465.6225.
You can count on Beacon Theatre staff (ushers, security officers, or guest services reps) to help keep you safe and having fun. To contact them when you're not in the theatre, call 212.465.6225, or send an e-mail.
For lost and found items, contact the security office at 212.465.6501. If you get separated from your child at the theatre, contact a staff member for help.
Anything you bring into the theatre may be searched or go through a metal detector, so it's best to travel light. Here are some things you can't bring in:
- Outside food and drinks (including alcohol)
- Cans, bottles
- Drugs
- Weapons
- Oversided bags
- Laser pointers
- Video cameras or audio recording devices
- Professional camera equipment like tripods, monopods, or telephoto lenses
Sorry, no re-entry allowed.
There are lots of restrooms available, including an accessible family restroom in the Box Office lobby.
Per law, there's no smoking allowed at all, and no smoking passes for re-entry.
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