There are ATMs on the premises. Here are a couple of places you can find them:
Alcohol is served in the stadium, and typical stadium rules apply. You'll need to be 21 or older and have legal ID. Purchases are limited to 2 beverages per guest, and beverage sales stop at a pre-determined point in time as set by management.
Small personal cameras may be allowed for some events, but it's best to check in advance by calling 402.341.1500.
Professional equipment, including cameras with exchangeable lenses, tripods, or monopods require media credentials.
Children 2 and under are fine without a ticket if they sit in a parent's lap. Children 3 and up need a ticket.
Some shows - particularly those intended for children - may have different policies, so shoot over an e-mail or call 402.341.1500.
Strollers can be checked at guest services.
CenturyLink Center Omaha has policies in place to ensure that everyone has a great time. Here's the big stuff for the code of conduct:
You'll find plenty of food and beverage options on the premises.
CenturyLink Center Omaha is completely dedicated to providing exceptional service to every guest, including those with disabilities. The center is entirely ADA-compliant.
Accessible parking can be found in the connected parking garages and surrounding lots. You'll need a state-issued hangtag or plate, and spots are filled on a first-come, first-served basis. Guests parking in Lot A may drop off disabled guests in the curb cut.
Escorts are available on a first-come, first served basis. Make arrangements by calling 402.599.6869. While staff can escort you to your seat, you can't remain in the wheelchair for the entire time, nor can staff stay with you for the duration of the event.
If you have your own wheelchair you'd like to transfer out of, it can be stored at a guest services office, and our staff will return it to you when the event is over. Make arrangements at guest services behind Section 116 on the main concourse.
There's accessible seating throughout the arena, with adjoining companion seating. These seats are spread through a wide variety of price ranges.
Premium seats and club lounge areas are of course accessible to guests with tickets for these areas.
When ordering tickets, please specify that you require accessible seating, whether it's for individuals or groups. This is best done on the phone with the ticket office at 402.599.6869 or via email at email@example.com.
Sign language and assisted listening:
To check out ALDs, see guest services. Valid ID will be required as collateral. Select arena events will be able to provide signed performances for hearing-impaired guests. Please provide appropriate advance notice (at least 2 weeks) by calling 402.341.1500, or sending an e-mail to firstname.lastname@example.org.
TTY/TDD services are located at guest services behind Section 116 on the main concourse.
Service animals are no problem, but they must rest in the seating area, not in the aisles. It's best to have proof of licensing for your animal.
Medical professionals are on hand at all events. For first aid, contact the nearest team member, or go to one of the following locations for assistance:
Sorry, outside food or beverages aren't allowed into CenturyLink Omaha Center.
While door times may vary, typically, they open 1 hour before the event.
Guest services can be found directly outside Section 116. They can help with wheelchair assistance, lost and found, stroller check-in, and more.
Lost and found items can be recovered at guest services, near Section 116. After the game, please call 402.599.6849, or email email@example.com.
Weapons of any kind are not allowed.
There's no re-entry. In the case of an emergency, contact guest services.
You'll find baby changing stations in every restroom. All restrooms are ADA-compliant.
The maximum capacity is 18,975, although it's slightly less for most events.
Hand-held signs from posterboard or paper are fine. You can't hang or fasten signs anywhere in the arena, and they can't be obscene or commercial in nature, or block the view of other guests.
Smoking inside isn't permitted. There are designated smoking areas outside Sections 110 and 204.
Tailgating isn't a problem, but there are a few rules:
The box office is on the west side of the arena, along 10th St. They're open Monday - Friday, from 10 a.m. - 6 p.m. Central time. The box office is closed on Saturday or Sunday unless there's an event, in which case it opens 2 hours prior to the start of the event.
There's free 10-minute parking for ticket purchases along the curb pull-off on 10th St.
Public tours are available. Call MECA (402.341.1500), or email firstname.lastname@example.org for more information.
The will call window is at the box office. You'll need the actual credit card used for the order, valid picture ID, and the confirmation number. You'll have to sign for the tickets, and they'll only be given to the cardholder.