Unless otherwise noted all ages are welcome (though the venue doesn't allow babies in arms). Everyone needs a ticket.
There's an ATM in the lobby.
Alcohol is on sale to guests 21 or older who show a American ID card or drivers license. If you're foreign, you'll need your passport.
Guests are allowed to bring small personal bags or backpacks and 1 factory-sealed bottle of water, though these guidelines may vary.
Personal cameras are okay, but flash photography, video cameras, and removable lens cameras aren't.
Guests with disabilities should purchase their tickets and then call 415.346.3000 to specify their needs.
Guests in need of medical assistance should notify a staff member.
The following items aren't allowed inside:
Guests who leave the venue during an event can't re-enter.
Restrooms are in the lobby and wheelchair accessible.
Smoking isn't allowed.
The box office, reachable at 415.346.6000, is open on Sundays from 10:00 a.m. - 3:00 p.m. Pacific time and generally on show nights from 30 minutes before the doors open until 10:00 p.m. Doors usually open 1 hour before start time. A $3.00 USD service fee is attached to all box office sales except those on Sundays.