Alcohol is on sale to guests 21 or older with a valid ID. Alcohol sales end when the third quarter does.
Heinz Field is committed to providing guests a safe, comfortable, and enjoyable experience. That means no disruptive or unruly behavior, alcohol intoxication, abusive or obscene gestures, language, or clothing, interfering with the event, or verbal harassment will be tolerated. Those who don't follow the rules may be ejected (and even lose ticket privileges).
There are ATMs at the following locations:
- Northeast end of the Coca-Cola Great Hall on the East Side
- Southeast and Southwest corners of the South Plaza
- Lower Level North behind Section 127
- East Club behind S
Bags, backpacks, coolers, and purses bigger than 8.5"x11" aren't allowed inside.
There are drop-off points, accessible parking, and wheelchair seating at Heinz Field. Concessions and restrooms are all accessible. Assistive listening devices are available. Guests who require wheelchair transportation from the gates to their seats should contact a seat attendant or a guest service room to schedule the service.
First aid rooms can be found at these locations:
- East Side behind Section 103 in the Coca-Cola Great Hall
- Lower Level North behind Section 123
- Northeast Club Level
- Upper Level East behind Section 517
- Upper Level West behind Section 541
Gates open 2 hours before kickoff.
Guest services rooms are located near Sections 104, 123, 504, and 528. Head there with any questions or concerns.
To retrieve or turn in a lost item, head to the Guest services rooms, or, after the game, call 412.697.7135. Items are kept for 30 days.
Guests can't bring the following items inside Heinz Field:
- Bags, backpacks, and coolers
- Thermoses
- Purses larger than 8.5"x11"
- Cans, bottles, and flasks
- Alcoholic beverages
- Laser pointers
- Strollers
- Abusive or profane clothing or signs
- Professional cameras (lenses longer than 6")
- Banners or signs on poles
- Weapons
To retrieve or turn in a lost item, head to the guest services rooms or, after the game, call 412.697.7135. Items are kept for 30 days.
Restrooms, including restrooms with changing tables, are located throughout Heinz Field. All are accessible and have accessible stalls.
Heinz Field can seat 65,050.
Banners and signs are okay so long as they aren't abusive or in bad taste, blocking someone's view, or attached to a pole.