From the North:
Get on I-95 South. Take the Union Street/Riverfront exit. Stay on that for about 2 miles to Union St. (You'll need to be in the left two lanes.) Get on the Matthews Bridge ramp, but take the Sports Complex exit before you cross the bridge. Make a right on A. Phillip Randolph Blvd., and the arena's on your right.
From the South:
Use I-95 North. Exit at Main St. and go over the Main St. Bridge, staying in the right lane. Take the ramp on your right to Water St. Then veer left onto Newnan St. Then make an immediate right at Bay St. After1 mile on Bay St., make a left on A. Phillip Randolph Rd.
From the West:
Use I-10 to get to I-95. Head north. Take the Union Street/Riverfront exit. Stay on that for about 2 miles to Union St. (You'll need to be in the left two lanes.) Get on the Matthews Bridge ramp, but take the Sports Complex exit before you cross the bridge. Make a right on A. Phillip Randolph Blvd., and the arena's on your right.
From the East:
Take Atlantic Blvd. West to Southside Blvd., and turn right. Make a left onto Arlington Expy. (the first light). Head over the Matthews Bridge to the Sports Complex exit. Make a right on Albert St. Make a right on A. Phillip Randolph Blvd. The arena is on your right.
Veterans Memorial Arena has a guest code of conduct. Here are the basics.
There are ATMs throughout the arena.
Alcohol is on sale to guests 21 and older with a valid ID.
Professional cameras with detachable lenses aren't allowed in the arena, and neither are video cameras. For personal photography, it depends on the event promoter/producer. Check ahead of time.
There's first aid near guest services centers on the both the Main and Upper Concourses. A staff member can also contact first aid.
Gates generally open about 1 hour before the event, but this can change.
There's a guest services center on both the Upper and Lower Concourses.
During the event, check in with guest services for lost and found. After the event, call 904.630.3900. Anything unclaimed after 60 days is either donated to charity or disposed of.
The following aren't allowed in the venue:
Re-entry is allowed only in the case of medical emergencies.
All restrooms are ADA accessible and have diaper-changing tables, and there are 10 family restrooms in the building.
There's room for 15,000 fans.
No banners, but signs that are the size of a posterboard (2'x3') are allowed. They can't be commercial in nature, or use wood or metal for support. Don't hang them from the building, obstruct another guest's view, or obscure arena signage or markings.
The arena is a smoke-free facility, but there are designated smoking areas outside.
Will call tickets can be picked up with photo ID at the box office on the northeast corner of the building, starting 1.5 hours before the event.