There are a few things to remember for everyone to have a safe, enjoyable time at KeyArena.
Venue staff has been trained to positively intervene when necessary, and use their best judgment when determining whether a guest is in violation of the Code of Conduct.
There are ATMs in the main concourse, by aisle 127.
Outside food or drink isn't allowed, but beer and wine are available for purchase with a valid ID.
Small bags, 14" or smaller, are allowed.
Personal photography is allowed, but video recording or professional photography isn't allowed.
Children 2 years old or younger may enter for free with a paid parent or gaurdian, but they'll have to sit on a parent's lap.
There are food and beverages available throughout the venue.
The venue strives to be ADA-compliant, with accessible seating, tickets, and restrooms. It also offers disabled parking and assisted listening devices. Service animals are allowed.
There are 2 main merchandise areas, both on the main concourses, near the east and west entrances.
There's first aid available at on the Main Concourse, near aisle 107. First aid can also be found on the southwest event level.
There's no outside food or drink allowed.
Gates generally open 1 hour before the game begins. Suites are available 1.5 hours before the game.
There are 2 guest services booths, located at 103 and 118. Guest services can also be reached at 206.684.7200.
There are 2 lost and found areas. They can be found at aisles 103 and 125. After the event concluces, call 206.684.7200 for assistance.
There are a few things it's best to leave at home:
There's no re-entry.
All restrooms in the arena are equipped with diaper changing tables.
Maximum capacity is 17,549.
Generally, banners and signs aren't allowed.
If the particular event does allow banners, they can't be attached to sticks or poles, and they can't exceed 11'x17', block the view, or be attached to the building. They also may not be obscene or obstruct sponsor signage.
There's no smoking in the venue, but there are designated areas outside.
The box office opens 2 hours before events begin, and can be found on the east side of the building.
The box office is also open Monday - Saturday, from 10:00 a.m. ¿ 6:00 p.m. Pacific time.
Will call tickets are usually available 1.5 hours before the event begins.