All guests appearing to be under age 30 must present a valid ID to purchase alcohol. Guests who appear intoxicated can't purchase alcohol. Concession stands have a 2 beer limit, per purchase, and roving vendors a 1 beer limit per person per transaction. Alcoholic served in Premium Areas such as the Touchdown Club, Red Zone North and South Lounge may not leave the Premium Area. Guests may not carry alcohol into the stadium. Gameday staff are specifically trained and can assist with alcohol related incidents.
Children 2 and under require no ticket but must sit on an adult's lap and not interfere with the sightlines of other guests. Children must have a ticket to receive a promotional item.
The following is prohibited:
Guests should hold onto tickets and be ready to display them to verify their seat location. Guests can report issues and concerns by texting 78247 followed by the word ASSIST <space> your issue and location, calling 267.570.4444, or contacting nearby gameday staff or security personnel.
Will call is northwest of the HeadHouse Plaza, next to the Comcast Gate. Will call always opens at least 3 hours before kickoff. Guests must show proper identification that matches the name on the tickets. Lincoln Financial Field does not accept responsibility for third party will call.
ATMs are at the HeadHouse Lobby and Sections 106, 113, 122, 136, C6, C27, 226, and 242.
Lincoln Financial Field prohibits bags larger than 12"x12"x12" in the stadium. All bags are subject to search upon entry and within the stadium.
Still cameras are permitted if they don't interfere with the game or other guests, but video cameras are prohibited.
Cell phones are permitted if they don't bother other guests.
All concession stands accept MasterCard, Visa, and American Express.
Lincoln Financial Field has the following accomodations for disabled guests:
Refer to the guide for guests with disabilities for more detailed information at LincolnFinancialField.com or by calling the guest services hotline at 267.570.4400 (VOICE: 267.570.4400. RELAY: 711).
All points of sale accept MasterCard, Visa, American Express, Discover, and Travelers Checks. The Eagles Pro Shop in the HeadHouse Plaza is open 7 days a week during the season. Daily operating hours are Monday¿Saturday 10:00 a.m. to 5:00 p.m. and Sunday 11:00 a.m. to 4:00 p.m. Eastern time. For convenient shopping, visit the team store or call 888.24.STUFF.
First aid stations are in the HeadHouse Lobby and Sections 114,136, 217, 233, and 242.
Bottles, cans, or beverage containers of any kind are not allowed into Lincoln Financial Field except for guests with medical requirements and/or special needs.
The HeadHouse Plaza usually opens 3 hours before games, Club and Suites 2 hours and Inner stadium gates 1.5 hours minutes before. For specific event information, log onto LincolnFinancialField.com for a complete schedule or call guest services at 267.570.4400.
Guest services centers are behind Sections 121, 136, 206, and 226 and assist guests with lost and found, lost children, stadium directions, emergencies, My First Eagles Game Certificates, and accommodate guests with disabilities. Concierge desks in all Premium Areas provide the same services.
Guests may offer comments at guest services centers. Premium guests may fill out a comment card at the concierge desks. Direct additional feedback to fanfeedback@LincolnFinancialField.com or by calling guest services at 267.570.4400.
For immediate assistance, notify the nearest event staff, security personnel, or Philadelphia Police, or visit a guest services center or concierge desk. Guests can also call 267.570.4444 for assistance or send a text to 78247, then the word ASSIST <space> the issue and location.
During a serious emergency all event staff, security personnel, Philadelphia Police, and Philadelphia emergency response agencies can assist all guests, including guests with disabilities. Pertinent information regarding the emergency situation and evacuation procedures is broadcast over the public address system and on stadium televisions and scoreboards.
All guests claiming or reporting lost items should visit a guest services center or concierge desk. Guests inquiring about lost items at previous events should contact lost and found at 267.570.4094 or email lostandfound@LincolnFinancialField.com. Lost items are kept for 1 month; those unclaimed are donated to charity.
Lost children and guests should also be taken to a guest services center or concierge desk. Parents looking for a lost child should notify the nearest event staff, security personnel or Philadelphia Police for assistance.
The following items and behaviors are prohibited:
Re-entry is prohibited except in an emergency. Guests may receive permission from a Gate Chief who permits re-entry at the same gate. These guests must go through the security search process a 2nd time. Guests must also scan their tickets to re-enter.
Family restrooms are designed for the use of guests with small children and guests with disabilities and are behind Sections 107, 119, Suite 17, Suite 118, Suite 166, Sections C6, C16, C27, C35, 207, 213, 224, 231, 237, and 241. All family restrooms are accessible and equipped with baby changing tables. All restrooms are accessible to our guests with disabilities.
The stadium can hold 67,594 people.
Signs and banners must not be:
Smoking is prohibited in all areas except:
Parking areas open 5 hours before kickoff. Reserved parking is available for Suiteholders, Touchdown Club members, Red Zone Seatholders, and Club Seatholders only. All reserved parking areas are subject to a vehicle inspection before events.
Tailgating is prohibited in the parking lots north of Pattison Ave. and west of Darien St. (Lots Q-W and the lot near the Nova Care Complex). Obtain a map of these parking areas by clicking: www.LincolnFinancialField.com/stadiuminfo/maps.
A TDD payphone is behind Section 137.
Tours of the stadium are offered, all year long. Call 267.570.4510 for more information and to schedule a tour.