If you arrive late, you'll have to wait until a good time (probably an intermission) to be seated. English subtitles are always provided and are visible from all areas. Binoculars can be rented for $5.00 USD.
Please dress appropriately and observe proper etiquette. Try not to distract other patrons.
Sorry, you can't bring food or drink into the hall.
Cameras are not allowed.
Make sure your cell phone is off before you enter the hall.
Check in advance to make sure the performance is appropriate for your child. Babes in arms are not allowed in the theater.
Prelude offers full-service dining. You can make a reservation by calling 206.615.0404 or at www.opentable.com. There are also smaller snack items at the Promenade Barista in the Grand Lobby.
Infrared hearing devices are available for you to borrow, although you'll have to leave a driver's license as deposit. There's accessible seating on every level of the theater.
The gift shop next to the box office is open from 2.5 hours before a performance through the last intermission.
No food or drink is allowed in the hall.
For lost and found questions, call 206.684.7200.
Capacity in the hall is 2,890.
Signs and banners are not allowed.
Smoking is not allowed indoors.
The ticket office is at 1020 John Street, one level below rooftop visitor parking. For more info, call 800.426.1619 or 206.676.5800. For ticket donations, call 206.676.5544.
There are free tours the first Tuesday of the month. For more info call 206.733.9725.
The ticket office is open Monday - Friday from 9:00 a.m. - 5:00 p.m. Pacific (except for Wednesdays, when they open at 9:30 a.m.). On Saturdays of main stage performances, the ticket office opens from 12:00 p.m. - 4:00 p.m.