Bars in the lower lounge and the Orchestra and Mezzanine lobby open 30 minutes before the event starts. Only water is allowed in the auditorium.
Guests should know that their bags may be inspected.
Some shows may be inappropriate for children, so it's best to check with the venue beforehand.
Bars in the lower lounge and the Orchestra and Mezzanine lobby open 30 minutes before the event starts and sell a variety of beverages and snacks.
Wheelchair and companion seats at the rear of the Orchestra section are first-come, first-served. Call the box office at 212.757.8646 for more information, and be sure to specify any special needs. There are no elevators or escalators at the venue. An accessible restroom is on the Orchestra level. Service animals are welcomed (though it's best to alert the venue ahead of time). There are also free sound augmentation headsets available; call 888.876.0801 to reserve a pair.
To retrieve a lost item call the venue at 212.757.8646.
Restrooms are in the lower lounge and on the theatre's Mezzanine level.
Smoking isn't allowed.
The box office is open Monday - Thursday from 10:00 a.m. - 8:00 p.m., Friday and Saturday from 10:00 a.m. - 8:30 p.m., and on Sunday from 12:00 p.m. - 6:00 p.m. (all times Eastern).