During general shows, children over 2 must have a ticket to enter. Children under 2 do not need a ticket as long as they sit on a ticket holder's lap. For family events, children 1 and older must have a ticket.
Cameras and recording devices are usually not allowed inside the Center. For details or questions about camera use during a particular event, call 518.487.2000.
The Times Union Center provides wheelchair accessible seating, ramps, elevators, and other services to facilitate mobility inside the arena. For information about accessible seating, call 866.308.3394, or visit the box office. Handicapped parking is also available in the lots surrounding the Center.
There's a first aid station on the concourse, and medical technicians throughout the grounds. For medical assistance, please contact the nearest usher.
Please do not bring outside food or beverages inside the arena. Traditional stadium fare is available for purchase inside the Center.
Gates open 1 hour before an event.
For tickets, head to the All Star Wine & Spirits box office, or visit www.timesunion.com.