All performances are rain or shine and no refunds or exchanges for rain. Pavilion seats are under cover but the Lawn is not.
For contemporary events, children under 5 can enter free on the lawn when accompanied by a paying adult. For CSO and CPO concerts, this extends to all children under 13.
Will call opens at 6:00 p.m. on showdays. A photo ID, the original credit card and the confirmation number are required.
Intoxicated guests will be refused entry. Guests may not bring alcoholic beverages onto Riverbend's property or the surrounding lots. Alcohol is sold up to 30 minutes before an event's end and is prohibited in the Lawn Family Zone.
Containers larger than a purse and coolers are prohibited. All items are subject to search.
Professional cameras and recording equipment are prohibited.
Accessible seats are available through all points of sale. Guests must specify if they need seating for the physically challenged, hearing impaired, or visually impaired. Tickets are sold in the designated ADA section on a best available basis. These seats allow 1 to 3 companions.
Outside food and beverages are prohibited.
Doors open 1 - 1.5 hrs before showtime.
Prohibited items include:
There's room for 20,500 guests.
Smoking is prohibited.
Tailgating is prohibited.
Box Office hours are Monday to Friday 11:00 a.m. - 6:00 p.m. Eastern Standard time (Central Standard time during summer daylight savings), Saturday 10:00 a.m. - 2:00 p.m., and later on show nights. The box office opens Sundays at 1:00p.m. only on showdays. The box office closes 1 hour after performance begins.