Prohibited behaviors include:
- Harsh or abusive language or gestures
- Visible intoxication
- Excessive displays of affection
- Obscene or indecent clothing
- Disrupting the game's progress
- Sitting in a location other than one's ticketed seat
- Smoking
Will call is in front of the facility on ¿D¿ Street. Tickets can only be picked up by the person whose credit card was used to purchase them. Photo ID is required. Call 253.272.3663 for information.
ATMs are on the Main Concourse in the Northwest corner and in front of the Exhibition hall.
Alcohol must come from authorized servers. Guests under 30 must display ID. The limit is 2 beverages per transaction. Sales conclude at designated times during concerts and other events. Alcohol is prohibited in seating areas during ¿darkened house shows.¿ Guest services representatives will limit access 15 minutes before lights go out.
Cans, bottles, containers, coolers, food and beverages are prohibited. All bags are subject to search. For information call 253.272.3663.
Camera policies vary by event. Non-professional cameras without detachable lenes are usually permitted but audio/video equipment and support tools like tripods are prohibited. For information call 253.272.3663.
Cellphones and pagers are permitted if they do not disturb other guests. Phones with digital cameras are permitted but the camera function is not allowed during events prohibiting the use of cameras.
Children under 2 do not generally require tickets but must sit on an accompanying adult's lap. For information call 253.272.3663.
Contact the nearest guest services representative in an emergency.
Outside food and beverages are prohibited except for baby formula, baby bottles, baby food, medication, or other health needs.
After an event call 253.593.7652 about lost items. Lost and found is at the Security office. Lost items are kept for 1 month, those unclaimed are donated to charity. Unclaimed credit or debit cards are generally destroyed.
Prohibited items include:
- Alcohol or non-alcoholic beer
- Outside food
- Glass bottles or cans
- Ice chests or hard-sided coolers
- Camera tri-pods or mono-pods
- Sticks or clubs (including signs attached to sticks)
- Fireworks
- Mace/Pepper Spray
- Noisemakers
- Confetti
- Animals (except certified services dogs)
- Inflatables
- Bicycles
- Skateboards or roller blades
- Squirt guns
- Balloons
- Laser pointers
- Weapons
- Stickers
- Chains
- Studded belts, bracelets, etc.
- Chairs
Permitted Items include:
- Baby formula, baby bottles and baby food
- Medication or other special needs
- Cloth bags, soft packs, backpacks and baby bags that fit under one's seat
- Binoculars
- Seat cushions
Re-entry varies. For some events re-entry is prohibited. Call 253.272.3663 for information. For security questions call 253.274.8320.
Tacoma Police are on site during most events. In an emergency contact the nearest Tacoma Dome representative.
Banners or signs are at the discretion of the event promoter or sponsor. They must not interfere with the event, obstruct the view of other guests or cover any permanent building signage. Banners may not contain political, personal or commercial messages or display inappropriate language.
Tailgating is prohibited.
Box Office Hours:
- Monday - Friday: 10:00 a.m. - 6:00 p.m. Pacific time
- Saturday: 10:00 a.m. to 2:00 p.m.
- Show days: opens 2 hours before showtime
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