If you ever have a problem, you can text the Texas Motor Speedway! Please follow these instructions:
The appropriate person to handle it will be notified upon receipt of your text.
If you're interested in a scanner rental or a frequency scanner, you can buy or rent one from any of the vendors on the Souvenir Midway. You'll be able to choose from a list of driver frequencies that are available at the Souvenir Midway.
Everyone should have a good time at the speedway, so fans are expected to act in a respectful, lawful, and courteous manner. Anyone that does otherwise will be subject to removal from the speedway.
If you bought your tickets directly through the Texas Motor Speedway phone room, you can pick them up either at the Main Ticket Office or at the Gate 4 box office. The Gate 4 box office opens approximately 1 hour before the gates open. If you bought your tickets through Ticketmaster, you can get your tickets at any open box office. Please note that no outside will call tickets may be left at any ticket booth or Credential Office.
You'll be able to find several ATMs throughout the speedway, including next to the souvenir stands.
You may bring in your own alcoholic beverages into the speedway during scheduled races, as long as they aren't in a glass container and are in a cooler that is smaller than 14"x14"x14". If you choose not to bring in your own drinks, you can purchase beer and wine in the grandstand concourse. Please note that there's a 2 drink limit per customer, per purchase. Sales of these alcoholic beverages will stop when the race is 75% complete, and 1 hour before the scheduled end of practice or qualifying races.
You won't be able to take drinks into or out of the following areas:
Please drink responsibly and make sure that you have designated someone that hasn't been drinking to drive you away from the speedway.
Please note that the cooler policy may vary by event, so please call the main ticket office at 817.215.8500 for more information about specific races. Typically, you can bring in coolers as long as they're smaller than 14"x14"x14" and no glass containers will be allowed - only aluminum and plastic. All coolers and bags are subject to search.
You're absolutely welcome to use your cell phone at the speedway, but please keep in mind that service access declines when there are a lot of people using their phones. Keep in mind to not rely on your cell phone if you want to give or receive any important information.
In most cases, children of any age will need a ticket to come into the speedway. Please check the policy for the specific event that you plan to attend by calling the ticket office at 817.215.8500.
The concessions at the speedway carry a variety of foods such as hot dogs, hamburgers, and nachos.
If you or anyone in your party has any special needs, please contact the ticket office at 817.215.8500 to purchase tickets
Accessible parking is available at the front rows of the Express Lot, the Speedway Club Crystal Lot, VIP/PSL Lot, and the backstretch Dirt Track parking lot. Please keep in mind that these spaces are reserved only for disabled persons and are available on a first-come, first-served basis
Volunteers from the Texas Alliance Raceway Ministries (TxARM) will be patrolling the campground area on golf carts. They'll be able to provide information for fans and give rides to disabled campers and the elderly. This service is on a limited basis and by reservation only. If you would like to take advantage of this service, please call 940.390.8428 to make reservations
The World Gift Shop at the speedway is located in the same building as the main ticket office, in the southeast corner of the grounds off Victory Circle. You'll also find merchandise locations carrying items from the World Gift Shop outside of each gate entrance, inside the gates along the frontstretch concourse, and inside the gates at the backstretch. Outside the frontstretch gates, you'll be able to find the main Souvenir Midway and several display areas.
If you're interested, you can download the Texas Motor Speedway app, which is available either in the iTunes app store or in the Android marketplace. With this app, you'll be able to find a detailed list of vendors and displays for each race. Make sure you download the latest version for the most up-to-date information.
You'll be able to find first aid stations in several locations at the Texas Motor Speedway:
Low T Center Fan Assistance Patrols:
You'll be able to find golf carts marked as Low T Center Fan Assistance Patrol throughout the speedway. They have blue canopies and will give anyone a free ride anywhere on the property. If you need to use this service, just wave one down or wait at one of the pedestrian crossing areas between the Souvenir Midway and VIP parking lot.
AAA Trackside Ride Campground Shuttles:
If you're in the reserved campground area outside of Turn 3, you'll be able to use these shuttles to get to the shower and restroom facilities. These shuttles are also available on race days to drive fans between Turn 3 camping areas and Gate 1.
AAA Trackside Ride Fan Trams:
You'll be able to ride the tram on race days to get to designated areas of the speedway property. These trams are constantly going around Lone Star Circle, and make stops at gates 2, 4, 6, and 10. Just look for the AAA Texas signs at the gates that have a AAA Trackside Ride Tram pickup spot. You'll also be able to catch a tram from the WinStar World Casino Lone Star Circle and Victory Circle Reserved Campgrounds to get to Gate 1 and several other locations along Lone Star Circle.
AAA Texas Information Booths:
You'll find 4 AAA Texas information booths along the frontstretch, which will be staffed from the Friday of race weekends and the staff will provide information on anything you might need. There are 2 booths outside the gates on the Midway and 2 on the concourse.
AAA "You Are Here" Signs:
You'll find several "You Are Here" signs throught the speedway grounds. At these signs, you'll be able to find information about the weekend schedule, midway activities, driver appearances, and much more. At these kiosks, you'll find the speedway's fan guides.
Raceway Ministries and Religious Services:
The Raceway Ministries and Texas Motor Speedway (RMTMS) sites can be found in two locations:
In these areas, you'll be able to get assistance for locating rest rooms, concession areas, showers, merchandise locations, finding entry gates, gas stations in the area, and more. Please visit www.txarm.org for more information.
Professional Chaplains and Counselors:
At the speedway, you'll be able to get assistance with crisis intervention, domestic disturbances, or anything requiring a licensed counselor, pastor, or chaplain. Just contact one of these members directly or through Speedway Security and someone will be happy to help you.
Anything that is lost and found should be turned in at the Operations Department building, which is just outside Gate 12. If you're looking for an item after the race week, please call 817.255.6060.
Please don't bring the following into the speedway:
Seating capacity at the Texas Motor Speedway:
Total estimated capacity for the speedway is 191,122 fans.
There's a new exclusive tailgating area for your convenience. Tailgater Monthly Pit Stop Park is located in the VIP/PSL parking lot between Gates 3 and 4. You'll find up to 76 spaces that are 15"x36" each and are half asphalt and half grass. Also in the park, you'll be able to find upscale portable restroom stations, horseshoe pits, and picnic tables. For more information or to purchase a space, please contact the ticket office directly at 817.215.8500.
Sorry, tours aren't given during race weeks, but resume on the Tuesday after each race weekend.