No alcohol is allowed in the Family Sections: 114, 424, or 432.
If you are going to drink alcohol, enjoy it responsibly. University of Phoenix Stadium has some guidelines to keep everyone safe. Anyone who seems intoxicated will not be allowed in, or will be kicked out and maybe even arrested. You can't bring alcohol into the stadium. Obviously, you have to be 21 or over to buy alcohol, so be prepared to show ID. Giving alcohol to minors will also lead to ejection and maybe legal consequences. Staff at concessions stands may deny to serve you if you seem impaired or intoxicated. Each fan can only buy two drinks or 32 ounces of beer per transaction, and alcohol sales will stop at the end of the third quarter. All policies may be changed by management at any time without notice.
Kids 2 and under don't need a ticket if they sit on a parent's lap and have a "lap pass," which you can get from the staff member who takes your ticket at the gate. Only one lap pass per adult ticket.
The ticket office, to the east of Gate 2, includes will call windows. It opens 3 hours before kick-off, and closes at halftime. Only the person whose name is on the will call ticket envelope can pick up tickets, and you'll have to have government photo ID.
There are ATMs on the main concourse (Sections 104 and 123), club concourse (216 and 233), and terrace concourse (416 and 448). There might be more portable ATMs in other locations.
Normal still-photo cameras are fine - you can even ask a staff member to take a pic of your group. Video cameras, zoom lenses over 200mm/8" long, or monopods or tripods are not allowed.
Cell phones are fine, but make sure you don't disturb other fans.
There are family restrooms that are fully ADA accessible.
On the main concourse level by Gate 2, you'll find the AZone Team Store, where you can buy official Arizona Cardinals merchandise. It's open on non-game days for the public, and on game days for ticket holders only. For more info, call 623.433.7600. During games, there will be other merchandise stands on the main concourse, club level, and terrace concourse.
There are four first aid offices: on the terrace concourse (by Sections 416 and 448) and main concourse (by Sections 122 and 136).
No outside food or drink can be brought in, except for one sealed, non-frozen bottle of plain water, 16.9 ounces or less, per person. You can also bring supplies for babies 2 and under.
Public entrance gates (Gate 1, 2, and 3) open 1.5 hours before kick-off.
For Club and Loft ticket holders, the Club Entrance gates (Gila River Club West and Insight Club East) open 3.25 hours before kick-off.
Guest Services can help you with a variety of things, including: child locator wristbands, Lost and Found, lost children, the "Good Sport" Designated Driver Program, and stroller/wheelchair check-in. You'll find them on the main concourse (by Sections 104 and 123) and the upper concourse (by Sections 417 and 448).
Lost and found is located at guest services, and you can fill out a claim for there. You can also call 623.433.7147. Items will be held for 30 days, then donated to charity. University of Phoenix Stadium and the Arizona Cardinals are not responsible for lost or damaged property.
No weapons, including firearems, can be brought into the stadium. The only exception to this, by law, is that law enforcement officers can bring a firearm under certain circumstances. No umbrellas are allowed.
Sorry, no re-entry at all.
There are a dozen family restrooms, which are fully handicapped-accessible, on the main, club, and terrace concourses.
Fan spirit is encouraged, but make sure your signs are about the game and are not offensive. (Staff/security will decide what is allowed.) You can't attach or hang your sign from anything, and you can't block other fans' views. Your sign can be paper or cloth, but no wood or metal supports, and it can't be larger than 3'x2'.
By law, the stadium is non-smoking, but there are designated smoking areas: on the main concourse beyond Gate 2 and outside the exit by Sections 102 and 137, and on the north ramp from the Club Level, Loft corridor and terrace level. (The north ramp only has certain areas for smoking, so please keep the aisles clear.) Outside of the stadium, if you're going to smoke, you have to be at least 20 feet away from an entrance. No e-cigarettes are allowed inside either. If you break these policies, you may be ejected.
The ticket office is to the east of Gate 2. It opens 3 hours before kick-off, and closes at halftime.
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