For most events, children 2 and under may come in without a ticket, but have to sit on an accompanying adult's lap. Some events require them to have a ticket, though, so please check with the center beforehand.
Please no obscene or abusive language, gestures, signs, or clothing. The US Airways Center also doesn't like fighting or throwing things, and if you violate any of these rules, you might be asked to leave the building.
Will call is located inside the Casino Arizona Pavilion and opens 2 hours before the beginning of any event. Please remember to bring the credit card that you paid with and your ID to pick up your tickets.
Sorry, no coolers, bags or containers of any kind are allowed inside the US Airways Center.
Sorry, the use of professional cameras isn't allowed.
The US Airways Center allows disabled guests to bring service animals. Please visit the guest relations area that's on the main concourse across from Section 117 for more information regarding disabled services.
In the unfortunate event that you need first aid, you can find it on the main concourse across from section 114.
It's best not bring any outside food or beverages into the US Airways Center.
Gate times are almost always 1-1.5 hours before the event begins.
You can find guest services in the northwest corner of the main concourse, across from Section 117.
If you happen to lose something, you can call 602.379.2055 or visit the guest relations center.
The following items are not allowed in the US Airways Center:
- Outside food or beverages
- Weapons of any kind
- Backpacks and coolers. If you have a large bag, it will be subject to search
- Any professional video or audio equipment
- Bottles and cans
Re-entry is available at the following games:
- Phoenix Suns
- Phoenix Mercury
- Arizona Rattlers
If you need to use the restroom, you'll be able to find one on every level of the US Airways Center.
The US Airways Center can seat up to 20,000 guests.
All signs and banners have to be made from flame-retardant materials and can't be displayed during playtime because they will block others' views. You also can't place them on the court, and they can't be obscene, commercial, or disturb the other fans.
If you must take a smoke break, please do so in a designated smoking area. Smoking isn't allowed anywhere else.
US Airways Center box office is open from 10:00 a.m. - 5:00 p.m. Mountain, Monday - Friday.
Summer hours are different, so please contact the US Airways Center to confirm times.
The box office is located in the Casino Arizona Pavilion on the northwest side of the facility at 201 E. Jefferson (corner of 1st and Jefferson streets).
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