Special seating for wheelchairs and mobility restricted patrons is available only through the box office. Walkman-type headsets are available for most events, apart from concerts, at the Main Office on the upper concourse at no extra charge. The restrooms are located at the north and south sides of the upper concourse and for select events there are facilities on the west end of the lower concourse.
Some events may have a childrens rate. Please check event for update.
The Utica Memorial Auditorium does not permit smoking, according the NY state law. Sneaker-type shoes with wheels, rollerblades, roller skates, and skateboards are all prohibited for safety purposes. Other prohibited items include food, beverages, pets (other than service animals), weapons, laser pointers, sirens, horns and noise makers and heavy chains. Allowance for cameras and recording devices are permitted on an individual event basis.
Will Call is located at the Ice Capades Blvd. Box Office.
Opens 2 hrs. prior to the event.