There's an ATM in the main lobby.
Outside food and drink isn't allowed.
Big bags and coolers aren't allowed inside.
It's best to leave the cameras and recording devices at home.
Guests shouldn't use their cell phones during performances.
Everyone, regardless of age, needs a ticket, and some events aren't appropriate for children.
There are concessions at the Wilbur Theatre.
Guests with special needs should call 617.248.9700 to specify those needs and get more information about the venue's accessibility. Service animals are welcomed at the venue, but those animals can't take up additional seating space.
Outside food and beverages aren't allowed.
Doors open 1 hour before the event begins.
Leave cameras, recording devices, umbrellas, and food and drinks at home.
There's no re-entry.
The venue can hold 1,223 people.
Smoking isn't permitted.
The box office is open Monday - Saturday from 12:00 p.m. - 6:00 p.m. Eastern time. On Saturday event days it opens at 12:00 p.m. Eastern and closes 1 hour after the show begins; on Sunday event days it opens 2 hours before showtime and closes 1 hour after the show starts.
Guests can pick up will call tickets on event days starting 2 hours before showtime (until 1 hour after the show begins). Bring the purchasing credit card, a photo ID, and the confirmation number. Tickets can't be left at will call for other guests.